A creative services manager must make many decisions in the course of managing her production process, including organization size, organizational design, when to make capital purchases, and when and what to outsource. Increasingly, the manager is also asked to justify decisions, and they are often asked to justify their team’s very existence. In addition, as a department grows and geographically expands, the ability to monitor and control the behavior of team members becomes more difficult. For these reasons it is critically important to track department costs—preferably at the job level.

Related Articles: “Tracking Hours is Not Just for Chargeback Organizations” and “Implementing Creative-Friendly Time Tracking

For information about how Cella can add value to your business through consulting, coaching, and training, please email cella@cellaconsulting.com. This article was written by Cella Consultant Dan Mucha.

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