Business metrics is an area that is easy to talk about but not so easy to implement. If you ask someone for a definition, they will probably tell you that, ‘metrics are the quantifiable measures of your business performance’, or something to that effect. And, while that’s a true statement, it doesn’t necessarily help you actually do anything about improving your use of metrics.

For information about how Cella can add value to your business through consulting, coaching, and training, please email This article was written by Cella Consultant Les Johnson.

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