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From The Field
Deliver on What Your Clients Really Want
Saying you’re a client-centric creative services organization is easy. Proving it is much more difficult. It’s no longer enough to just be “down the hall” ready to serve.
From How to Why
The further you move away from that entry-level role toward senior leadership roles, the higher the expectation of your contribution—and it’s not your tangible contribution.
Job Cost Tracking and its Impact on Decision Making, Justification and Control
A creative services manager must make many decisions in the course of managing her production process. Increasingly, the manager is also asked to justify decisions, and their team’s very existence.
Getting Started with Process Documentation
Previously I shared some thoughts about the importance and benefits of documenting your processes. After reading you may have thought “great, but how do I get started?”
I Am In-House
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