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[ 0 ] April 18, 2011

Service Level Agreements are a Win-Win

Deadlines are looming, expectations are high, the scope is huge…it’s the perfect time to create a service level agreement (SLA) to ensure that everyone has a clear definition of ownership and responsibilities.

[ 0 ] April 15, 2011

Dealing With Workplace Frenemies

Have you ever been excited to show a friend your new skinny jeans only to have the person say, “I was reading that wide-leg pants are really hot right now”? People like this – enemies disguised as friends – are known as “frenemies” and are common in life.

In fact, you may know them best from work. Unfortunately, few things can wreak havoc on your career like a colleague who seems friendly to your face and is anything but behind your back. What do you do when you discover a frenemy at your gate? Following are some tips:

[ 5 ] April 15, 2011

Save the date: June 23, 2011 for InSource Roundtables – The Value Equation

Save The date! On June 23rd InSource will host the Regional Roundtable discussion groups in Boston, Chicago, and New York. The topic for this year’s Regional Roundtable discussion groups is “Creating, Promoting and Earning Value Recognition for In-House Creative Organizations.”

[ 0 ] April 4, 2011

Automated Workflow Systems—Your Choices

The recent announcement of IBM’s acquisition of Unica prompted me to think about the current landscape of options for automated workflow systems and how it keeps changing. For some companies, their history has included many acquisitions and changes in ownership, while others have been providing workflow solutions to the marketing communications market for decades. So, what are the choices available today?

[ 9 ] April 1, 2011

InSource Opinion Poll: How centralized are your design services?

The complexities of managing in-house design services often grow with the size of the company. Pockets within the firm are known for buying their own Macs and creating rogue designs. How centralized are design services and brand governance in your firm? How integrated are related functions such as Web design, Multimedia or Presentations?

[ 0 ] March 24, 2011

Coping With Workplace Stress

Work-related stress is nothing new. But these days, stress in the office just might be nearing an all-time high. While many in-house creative departments are slowly adding headcount as the economy improves, many teams are still operating lean and having to take on heavier workloads.

[ 0 ] March 21, 2011

Evaluating Creative—Critiquing Objectively

As the leader of an in-house creative services department, your responsibility is to ensure that all work developed by your team measures up to departmental quality standards, follows corporate messaging and branding guidelines, and meets clients’ needs. One of the best ways to ensure you are consistently achieving this is to conduct internal reviews of work in progress.

[ 10 ] March 16, 2011

Just Released: The In-House Creative Services Industry Report

InSource and Cella are proud to release their collaborative effort; the In-House Creative Services Industry Report. This is the first report aimed at benchmarking issues pertinent to leaders charged with running in-house creative businesses, as these issues are often different-in-kind than those of nearly every other “creative” working in-house.

[ 0 ] March 14, 2011

Six ways to up the odds for selling your great ideas

Are you down because decision makers are chewing up your ideas? Sam Harrison, author of IdeaSelling, Successfully pitch your creative ideas to bosses, clients and other decision makers, offers five quick tips to help you get up and get ready to make a winning presentation.

[ 0 ] March 10, 2011

You Goofed … Now What?

Most creative professionals are familiar with the term career-limiting move – when you make a mistake so bad it jeopardizes your job, or even your career. While it’s true that some mistakes are difficult (if not impossible) to bounce back from, in many cases, most on-the-job gaffes can be smoothed over by taking the right action steps.

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