Career Tip: Mind Your Manners
When following up on a job opening, chances are high that you will be interacting with the hiring manager’s assistant.
Archive for June, 2010
Management Experience
Donna Farrugia, executive director of The Creative Group, responds to career-related questions from InSource members. This week, she addresses the issue of pursuing management roles.
Career Tip: Go with the flow
Managers appreciate designers who can roll with the punches and maintain productivity when faced with adversity.
Who’s Talking to the Customer?
In-house creative groups have plenty of challenges working with their customers, who range from marketing managers to technical experts to the CEO’s executive admin. These customers often look at the creative group as a free support resource and picture them just sitting by the phone or computer waiting for their favorite customer to call with a pet project that just happens to be needed yesterday.
Career Tip: Make yourself indispensable
Make yourself indispensable. Volunteer for key projects within your firm.
Don’t Let In-House Familiarity Keep You From Really Listening
You can predict what product manager Eric will say before he opens his mouth. You’ve heard Cynthia in marketing express her branding theories maybe two million times. And if the CEO drones on about synergies and optics once more, you’ll have to strangle him with his silk tie.
Recap – InSource Regional Roundtables
Thanks to the many participants from across the United States who provided some great feedback and input at the very first InSource Regional Roundtable. Participants included a wide range of individuals from independent designers and creative directors to department heads of major institutions.
Career Tip: Give references a “heads up.”
Give references a “heads up.” Each time you submit a reference list to a prospective employer, let your contacts know so they are well-prepared.
Clear Roles are Key to Good Client Service
Many in-house creative services and communications groups grew organically as a result of an organizational unit deciding to hire a few people to do more cheaply (and perhaps more quickly) what the company was paying external agencies to do. The overwhelming majority of such groups start small with informal roles and processes.
Tips When Benchmarking Creative Departments
Speak to any executive, regardless of industry, and they’ll always be fascinated to hear how other companies run similar functions. When used correctly, benchmarking can be an extremely effective learning and validation tool for leaders who are trying to improve their corporate operation.
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