Business metrics is an area that is easy to talk about but not so easy to implement. If you ask someone for a definition, they will probably tell you that, ‘metrics are the quantifiable measures of your business performance’, or something to that effect. And, while that’s a true statement, it doesn’t necessarily help you actually do anything about improving your use of metrics.[This content is protected for registered InSource members only. Please log in, or register as a member. Registration is free.]
For information about how Cella can add value to your business through consulting, coaching, and training, please email firstname.lastname@example.org. This article was written by Cella Consultant Les Johnson.