I’ve written in the past about selecting workflow systems and about specific aspects of automation, but what if you’re just starting to get your creative processes under control? Well, it’s an old axiom that if you automate your processes before fixing them, all you have is an automated bad process. (Or at least an un-optimized process.)
So, where to start? In my experience, there are three main areas within your processes to address first. Once you address these areas, the rest will fall in place pretty easily.

For information about how Cella can add value to your business through consulting, coaching and training, please email [email protected]. This article was written by Technology & Process Consultant Les Johnson.